Zendesk
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.
Exemplo de Vaga
Senior Product Designer (AI)
Híbrido
Não define anos de experiência
Processo de Recrutamento Típico
Requisitos, take-home challenges, nº de rondas, etc.
N/A
N/A
N/A
Skills Pedidas
Resumo da vaga de emprego acima indicada
Who We’re Looking For
As a Product Designer on the team, you will contribute to defining and improving how groundbreaking AI capabilities are embedded into our products. Specifically, the impact of AI on our customer’s Help Centers, and knowledge bases.
You are comfortable with sophisticated, ambiguous problems, and can break them down into smaller, well-defined, and easily understood initiatives. You are someone who sees a large system as something more than a sum of its parts. You understand the business value of good design, pay attention to the details. You can collaborate with multiple designers to tap into their expertise and create a phenomenal experience for users.
Ideally, you’re curious about new technologies, the future of ML in business software, and the role AI will play in our lives. You follow the latest technology trends, specifically at the intersection of SaaS and AI.
What You’ll Be Doing
Work with a cross-functional team dedicated to solving sophisticated workflow management problems
Partner with a Product Manager and Engineers on developing designs from ideas to execution
Partner with UX Researchers, Content Designers, and other Product Designers to ensure your work is grounded in customer insights and results in an outstanding experience for our users
Design interaction models, flows, wireframes, and high-fidelity mockups that promote ease of use and optimize how customers interact with our products
Present design solutions to partners and senior executives, defend design decisions and incorporate feedback into the design cycle
What You Bring To The Role
Experience in designing consumer or business SaaS applications
Proactive self-starter comfortable with ambiguity and capable of communicating and prototyping design concepts rapidly at all levels of fidelity
Preferred Qualifications
Experience creating solutions for enterprise-grade SaaS products or sophisticated systems with multiple levels of dependencies
Experience working with CMS
Experience with LLMs, like GPT
Experience and understanding of Machine Learning, or a willingness to learn
Ability to operate in a technical environment and help visualize the impact of technical decisions on the global user experience
Who We’re Looking For
As a Product Designer on the team, you will contribute to defining and improving how groundbreaking AI capabilities are embedded into our products. Specifically, the impact of AI on our customer’s Help Centers, and knowledge bases.
You are comfortable with sophisticated, ambiguous problems, and can break them down into smaller, well-defined, and easily understood initiatives. You are someone who sees a large system as something more than a sum of its parts. You understand the business value of good design, pay attention to the details. You can collaborate with multiple designers to tap into their expertise and create a phenomenal experience for users.
Ideally, you’re curious about new technologies, the future of ML in business software, and the role AI will play in our lives. You follow the latest technology trends, specifically at the intersection of SaaS and AI.
What You’ll Be Doing
Work with a cross-functional team dedicated to solving sophisticated workflow management problems
Partner with a Product Manager and Engineers on developing designs from ideas to execution
Partner with UX Researchers, Content Designers, and other Product Designers to ensure your work is grounded in customer insights and results in an outstanding experience for our users
Design interaction models, flows, wireframes, and high-fidelity mockups that promote ease of use and optimize how customers interact with our products
Present design solutions to partners and senior executives, defend design decisions and incorporate feedback into the design cycle
What You Bring To The Role
Experience in designing consumer or business SaaS applications
Proactive self-starter comfortable with ambiguity and capable of communicating and prototyping design concepts rapidly at all levels of fidelity
Preferred Qualifications
Experience creating solutions for enterprise-grade SaaS products or sophisticated systems with multiple levels of dependencies
Experience working with CMS
Experience with LLMs, like GPT
Experience and understanding of Machine Learning, or a willingness to learn
Ability to operate in a technical environment and help visualize the impact of technical decisions on the global user experience
Who We’re Looking For
As a Product Designer on the team, you will contribute to defining and improving how groundbreaking AI capabilities are embedded into our products. Specifically, the impact of AI on our customer’s Help Centers, and knowledge bases.
You are comfortable with sophisticated, ambiguous problems, and can break them down into smaller, well-defined, and easily understood initiatives. You are someone who sees a large system as something more than a sum of its parts. You understand the business value of good design, pay attention to the details. You can collaborate with multiple designers to tap into their expertise and create a phenomenal experience for users.
Ideally, you’re curious about new technologies, the future of ML in business software, and the role AI will play in our lives. You follow the latest technology trends, specifically at the intersection of SaaS and AI.
What You’ll Be Doing
Work with a cross-functional team dedicated to solving sophisticated workflow management problems
Partner with a Product Manager and Engineers on developing designs from ideas to execution
Partner with UX Researchers, Content Designers, and other Product Designers to ensure your work is grounded in customer insights and results in an outstanding experience for our users
Design interaction models, flows, wireframes, and high-fidelity mockups that promote ease of use and optimize how customers interact with our products
Present design solutions to partners and senior executives, defend design decisions and incorporate feedback into the design cycle
What You Bring To The Role
Experience in designing consumer or business SaaS applications
Proactive self-starter comfortable with ambiguity and capable of communicating and prototyping design concepts rapidly at all levels of fidelity
Preferred Qualifications
Experience creating solutions for enterprise-grade SaaS products or sophisticated systems with multiple levels of dependencies
Experience working with CMS
Experience with LLMs, like GPT
Experience and understanding of Machine Learning, or a willingness to learn
Ability to operate in a technical environment and help visualize the impact of technical decisions on the global user experience
Skills Match Index:
Excelente
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